Privacy Policy

Welcome to Kent and Lane (Pty)Ltd! Your privacy is important to us, and we want to be transparent about how we collect,

use, and protect your information.

1. What Information We Collect

When you visit our website or make a purchase, we may collect:

• Personal Information – Name, email, phone number, shipping and billing address.

• Payment Information – Processed securely by third-party payment providers (we do not store card details).

• Account Information – If you create an account, we collect your login credentials.

• Browsing Data – IP address, browser type, pages visited, and cookies for a better shopping experience.

2. How We Use Your Information

We use your data to:

• Process and fulfil orders.

• Provide customer support.

• Send promotional emails (you can opt-out anytime).

• Improve our website and personalize your experience.

• Prevent fraud and ensure security.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Shipping and delivery partners to ensure your order arrives on time.

• Payment processors for secure transactions.

• Marketing partners (if you opt-in to promotional emails).

• Legal authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies to improve your shopping experience. These help us:

• Remember your preferences and cart items.

• Show relevant ads and promotions.

• Analyse website traffic and improve functionality.

You can manage or disable cookies in your browser settings.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.

• Opt out of marketing communications.

• Request details on how your data is used.

To make a request, contact us at hello@kentandlane.co.za.

6. How We Protect Your Information

We implement security measures like encryption and secure payment gateways to protect your data. However, no online

system is 100% secure, so we recommend using strong passwords and keeping your login details private.

7. Contact Us

If you have any questions about this policy, reach out to us at:

📧Email: hello@kentandlane.co.za

📍 Address: erf 1723 Karee street, Ongegund Village, Riebeek West, Western Cape, SA, 0054

📞 Phone: +2782 803 6491